SandyNet
WiFi – We continue to see growth on the WiFi service. The graph below shows the number of new customer installations performed from August 2011 to August 2012. The grand total for that one year period was 427.
Rural Wireless – Growth in the rural wireless area is continuing. There were no major system developments this month but several new customers were added. We are in the process of taking corrective measures for our 900 Mhz system in an effort to boost performance of that system as well as allow for the addition of more customers.
Fiber to the Home – Progress continues on the FTTH project. In August we finalized the contract negotiations and council approved the contract to be signed in early September.
Graphs –
IT Department
Internal IT work has primarily been troubleshooting for the month of August. No major infrastructure upgrades have been put in place. We are exploring options for helpdesk ticketing software to allow us to track and manage requests placed upon the IT staff more efficiently. As our staff has grown the demands placed upon have increased and keeping track of what has been requested by other departments and followed up on by IT staff is a growing challenge.