In December, Sandy staff conducted on-board and on-line surveys. In past years, staff would have conducted surveys on board, but this year, surveys were set in each bus for passengers who chose to take it. Passengers were also asked to go online to take the survey. Both services had many surveys returned.

Here are a few of the comments left on the SAM surveys in December 2020:

-We are new to the Portland area and have been very impressed by the SAM and MHX buses. We do not have a car and the bus services are one of the reasons we have decided to settle in Sandy!

-During Covid and shutdowns SAM has been amazing in keeping us connected and safe.

-I love this service

-I will be able to age in my home because of this service

-Appreciate your services. I am p/u on a regular schedule and arrive @work before shift. Thank you!

-I like the STAR so I do my shopping because limited mobility, I usually can’t stand for long periods of time.

-I appreciate the transit system. I am not sure what my family members would do without it.

-All the drivers and other staff are so amazing and accommodating

-I do appreciate the drivers…friendliness and helpfullness even during this time

-Always the friendliest driver:)

-For me it has been a good service. Thank you. God bless you.

-Drivers are always so helpful and polite. They go out of their way to make trip pleasant.

-Rhonda and Tom H are awesome!!

-Friendly bus drivers are always a plus