The Finance Department was able to implement a few new and exciting features for our customers! For both utility billing and municipal court, customers can now set up automatic monthly payments to pay their utility bills or citations. Customers can select the day of the month that works best for them, and our financial software will automatically draft the card on file. This will add one more convenient way for customers to pay their bills, and will reduce the number of checks that staff process by hand each month.

The number of customers shut off each month for non-payment on their water accounts continue to decrease. A telephone reminder system was implemented in early 2018, which is sent out to past due customers. Information on shut off trends will be provided in the coming months.

Click here to be taken to the December Financial Report, which includes information for all departments.

In other news, the Finance Department and the City Manager will begin the first phases of the budget process next month!