STAFF REPORT TO SANDY CITY COUNCIL

MEETING DATE:     12/19/11
BY:                             Joe Knapp
SUBJECT:                 IT Department – Monthly Report

SandyNet

WiFi – Our new contract position for a WiFi Installer is up and running. Ryan Spitzengel was the candidate we chose. He has been doing in city WiFi installs on his own for the past two weeks. It has been wonderful to have that burden removed from our normal staff.

Now that we have some resources freed up we are working on continuing to upgrade the WiFi infrastructure in the City to keep our speeds up and customers happy.

Rural Wireless – The Waybill tower has the majority of its new antennas mounted on it. There is still a fair amount of work to be done, but it is to a point where we can start adding customers to it now and take advantage of the increased coverage area.

Fiber to the Home – Responses to the FTTH project have been less than we anticipated. We are coordinating an effort to do some door to door reach out for the neighborhood for a few final pushes to see if the interest level is high enough to proceed with the project in this neighborhood.

Customer Billings – Customer sign ups for the in city WiFi continue to exceed expectations.

New office Space – We have signed a lease for some new office space for the SandyNet/IT Staff. We were able to secure 2100 square feet of space for $500 a month.

The location is above the trophy shop in Sandy, next door to Stephanies Cafe and councilor Coleman’s building. It isn’t quite as convenient as having a space next door to city hall, but the space was in much better condition and gives us four times the room for the same price. We are in the process of getting the space ready to move into.

IT Department

Virtualization Project – Work continues on rolling out the new virtualization infrastructure. We still have a few software components that are causing some hangups. Unfortunately due to scheduling conflicts we have not been able to upgrade them as quickly as I would have liked, but I hope to have some additional forward progress made on actually deploying desktops by the end of January.