Residential Fiber

We are continuing to see orders for residential fiber service come in. We are working to keep these service installs as a priority to prevent a backlog from building up again. The goal is to meet these service requests within a two week time frame which thus far has been attainable. The holidays will throw a little bit of a wrench in the gears, but we should be able to recover in the new year.

Business Fiber

Business fiber was a big focus for the month of November. The SandyNet team installed a lot of infrastructure into the business district and was able to get several businesses connected to the service. We will continue to focus on this area for the next several months. Business installations are a lot more complex than residential installations, so the time investment required per customer is substantially greater.