Monthly Report – May 2013

SandyNet

WiFi – We had 36 new installations for the month of May. Growth on the network is staying pretty steady. Overall the network is performing well, we are dealing with problem areas as quickly as possible when they are identified.

This was also the first month of realizing the rate increase in the WiFi service billing as can be seen by the revenue graph below. So far very few customers have called to complain about the increase, and most of those have been very understanding when we explain the reasoning.

Rural Wireless – Growth in the rural area is continuing to stay fairly steady. We are continuing to do targeted marketing in areas that have line of sight to our towers and are seeing good success with those efforts.

Fiber to the Home – Progress continues on the FTTH front. There have been some new developments on the i3 front that are very promising. In the meantime we worked closely with another company this month to provide an alternative option for a city wide fiber network. We expect to see the results of that work in late June.

Another new neighborhood is in the planning stages for FTTH. Pioneer Meadows on University and Meeker will be the second neighborhood to fall under the new conduit code provisions.

Business Fiber – There is a lot of talk and buzz in the business fiber space but nothing has materialized this month. Hopefully we will see some new customers in this area soon.

IT Department

Camera System – We have spent quite a lot of time this month working on the security camera system. There have been some significant enhancements made to the software that manges the various cameras around the city facilities. An update has been performed to implement those enhancements. We also added several new cameras to the system this month including the Library cameras and some new cameras in the Plaza.

Remote Access – We have implemented a new remote access system that is highly secure (not to mention complex). It is only in testing phases at the moment, but once completed this system will give us the ability to give staff outstanding access to the city resources they need while out in the field.