Monthly Report – September 2016

Fiber Network

Demand for residential FTTH connections continues at a steady rate. We are working diligently to keep up with demand but have encountered some health related issues recently with some of the team that will impact productivity over the next several months.

In new neighborhood developments fiber infrastructure is being installed. We have provisioned service in new neighborhoods like American Street and Sunflower. Snowberry is almost completely built out with homes and we have been adding services there steadily. We also constructed infrastructure in the Champion Village neighborhood (by the movie theater) to ensure we have service available when homes are ready for occupancy there.

A network extension on Kelso Rd was completed this month in conjunction with a water line extension. The SandyNet team did a great job of placing cable and splicing the entire route, all work has been done in house.

Urban Renewal District

Engineering is complete for this project. We are working on getting permit applications prepared as well as drafting an RFP for construction. I hope to have the RFP published by the end of the October. Depending on timelines and responses from contractors we will start construction this fall.

 

 

Monthly Report – July 2016

Fiber to the Home

We continue to see a consistent level of signups for service which is keeping the SandyNet staff very busy. The team is constructing 5 – 8 new service drops per week and performing 12-15 service installs per week. The take rate throughout the city is steadily growing, 65% of homes in our service area have requested connections to the fiber network. We currently have about 55% of the homes active on the service.

The 100 Mbps fiber service was upgraded to 300 Mbps at no cost to our subscribers this month. This update was received very well by our users and everyone seems to be enjoying the faster speeds.

Urban Renewal District

Engineering is underway for the fiber project in the urban renewal district. You may notice a few extra folks walking through town in safety vests with measuring wheels as they verify conduit paths and design new building drop connections.

 

SandyNet Customer Billings

Monthly Report – March 2016

Fiber to the Home

We continue to see a consistent level of signups for service which is keeping the SandyNet staff very busy. The team is constructing 5 – 8 new service drops per week and performing 12-15 service installs per week.

Urban Renewal District

Work continues in the UR district. We have been developing an RFP for engineering which includes a pretty complex map set of where we need infrastructure placed. I was hoping to have this done weeks ago, but it looks like we will be able to release it in April to get progress going for construction this summer.

Next Century Cities

Councilor Pietzold and I were able to attend a regional event for Next Century Cities in Seattle this month. As usual, SandyNet’s story was very popular as a lot of communities look to following our example with fiber for their communities.

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Monthly Report – October 2015

Fiber to the Home

All construction activity is complete for the project. Final invoices have been submitted and are in processing. Service activations currently sit at just under 1700 active customers which means we have captured approximately 86% of the homes who pre-ordered the fiber service. We are continuing to reach out to the remaining 14% that have yet to be activated. Additionally we are receiving new orders at a rate that is proving to be difficult to keep up with from a drop construction perspective. We currently have about a 3 month wait for service provisioning if there is not an existing fiber drop at the premise.

Project Category % Complete
Conduit Installation 100%
Cable Placement 100%
Splicing 100%
Drop Installation 100%
Service Activation 86%

MDU Buildings

We are exploring some new technologies that may make deploying apartment complexes a lot simpler and much more cost effective while still allowing us to provision 100 Mbps and Gigabit data services. As this area develops we will keep council in the loop.

Urban Renewal District

Construction is underway on the distribution network portion of the urban renewal district for fiber services. Crews are currently working on getting fiber installed to all existing vaults in the urban renewal district which will enable us to move on to the next phase of the project, connecting the drops from the vaults up to the business.

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Monthly Report – August 2015

Internal Network Upgrades

We have made several enhancements to the City’s internal network including the installation of a new Storage Area Network enhancing the capacity and performance of our file systems and servers. We have also installed a new server to add additional redundancy to our virtualized server environment.

Upcoming improvements that are in progress include a new phone system upgrade to our back end server that runs the phones as well as the distribution of 30 new desktop computers to various departments throughout the City.

Hoodland Library

IT Staff worked with Library staff to get the new Hoodland Library location connected to the City’s network with fiber. The CBX fiber infrastructure that was deployed by Clackamas County made this possibly at a very low cost. Patrons of the Hoodland Library can enjoy the same technology amenities as the Sandy Library users with ultra-high speed internet connectivity.

Fiber to the Home

The SandyNet Fiber project was featured in Community Broadband Network podcast. You can listen in here http://muninetworks.org/content/benefits-lessons-sandynet-community-broadband-bits-episode-167

Asphalt and concrete restoration are all that remains from a construction perspective. We have been having some difficulty getting contractors to finish up this restoration work. I am continuing to work with them on getting everything resolved. SandyNet staff is working hard to get everyone installed and running on the fiber system.

Service activations are becoming a little more difficult to schedule as we are having difficulty getting in touch with some of the residents who requested a service drop. We are working on some new strategies to reach out to these residents to ensure we get everyone connected to the system that would like a connection.

 

Project Category % Complete
Conduit Installation 100%
Cable Placement 100%
Splicing 100%
Drop Installation 100%
Service Activation 77%

 

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Monthly Report – June 2015

Fiber to the Home

Asphalt and concrete restoration are all that remains from a construction perspective. SandyNet staff is working hard to get everyone installed and running on the fiber system.

Project Category % Complete
Conduit Installation 100%
Cable Placement 100%
Splicing 100%
Drop Installation 100%
Service Activation 67%

Take Rate Update

We currently have requests for approximately 2000 home connections, 60% of all residential properties in Sandy(including MDUs which we haven’t built yet). OFS and their crews placed 1,958 drops during the scope of the project. Since May 1st, SandyNet staff has been handling the placement of new drops directly. We currently have about 25 drops pending that we are working to complete as quickly as possible while learning the techniques for placing this infrastructure.

Video Service

yondoo has officially launched their video service offering in Sandy. We are working with them to help provide information to assist their marketing efforts so they can achieve the take rates they are hoping for.

SandyNet in the News!

SandyNet Fiber made the news recently. KOIN 6 came out to do a story on the project. The city’s Facebook post sharing the story received over 9,000 views! One of our best performing posts of all time.

http://koin.com/2015/07/10/sandy-is-nationwide-example-of-city-owned-internet/

SandyNet Revenues

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Monthly Report – March 2015

Fiber to the Home

Construction efforts are nearing completion on facilities installation. Crews will be focusing on restoration activities for the next several weeks to get our beautiful city back in tip-top shape after the construction activities.

Project Category % Complete
Conduit Installation 100%
Cable Placement 100%
Splicing 80%
Drop Installation 95%
Service Activation 42%

Video Service

We are continuing testing of service with Yondoo and working with their staff to coordinate installation efforts. I expect they will be launching video service in Sandy in May or June.

SandyNet Revenues

SandyNet Revenues

Monthly Report – January 2015

Fiber to the Home

Construction efforts have been focused on drop installation. We are anticipating having drop install wrapped up by the end of March. Splicing and other construction activities are also expected to wrap up around the same time leaving service activation and restoration work to be completed.

Project Category % Complete
Conduit Installation 99%
Cable Placement 91%
Splicing 50%
Drop Installation 67%
Service Activation 25%

Video Service

Weekly meetings have been scheduled with CSI Digital to help move along the launch of the Yondoo video service.

Sling TV has launched their new internet TV product. It seems to be very polished and functions beautifully on the fiber network. It will likely be a great fit for many of the SandyNet Fiber customers.

Monthly Report – December 2014

Fiber to the Home

Work is progressing very nicely on the fiber network. Initially when the construction started the contractors were confident they would have the project completed by the end of 2014, city staff was a little skeptical of that target and communicated a message to the community of May or June of 2015. As it stands now it looks like the more conservative estimate will be pretty accurate. The table below provides a snapshot of completion on the various phases of the project as of 11/14/2014.

Project Category % Complete
Conduit Installation 99%
Cable Placement 91%
Splicing 45%
Drop Installation 48%
Service Activation 20%

Video Service

We will be meeting with representatives from CSI Digital at the end of the month to discuss the timeline of their video service launch. In our most recent communication with them they are now anticipating a May or June timeframe for service availability.

We have also reached out to Sling TV, a new service offering from Dish Network that is targeted at “cord-cutters”. This service includes small bundle of live TV channels including ESPN, ESPN2, TNT, TBS, Food Network, HGTV, Travel, CNN, ABC Family, and more. They are planning on launching service this month, it may prove to be a great fit for many of our users.

Project Update Video

Monthly Report – November 2014

Fiber to the Home

Work is progressing very nicely on the fiber network. Initially when the construction started the contractors were confident they would have the project completed by the end of 2014, city staff was a little skeptical of that target and communicated a message to the community of May or June of 2015. As it stands now it looks like the more conservative estimate will be pretty accurate. The table below provides a snapshot of completion on the various phases of the project as of 11/14/2014.

Project Category % Complete
Conduit Installation 97%
Cable Placement 65%
Splicing 35%
Drop Installation 33%
Service Activation 9%

Take Rate Update

Projected take rate numbers are looking very good for the project. We anticipate approximately 45% to 50% of homes taking service. This will be a HUGE success if it comes to fruition.

Video Service

Council approved the franchise agreement for the provisioning of video service in Sandy with CSI Digital this month. In a next steps call with CSI Digital they provided an overview of their product launch process and let us know that they anticipate having service available in March of 2015. They will be providing some marketing materials to us soon that will allow us to direct interested customers to them and answer a lot of questions regarding the service.